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Shipping & Returns Policy

Welcome to Dirty Society.

Below you'll find everything you need to know about shipping, returns, and order handling.

Shipping within Cyprus

We offer two local delivery options within Cyprus:

1. Pickup from G.A.P. Akis Express Point

Your order will be delivered to the nearest Akis Express location, based on the shipping address you provide during checkout.
This option typically takes 2–4 business days after payment confirmation.

2. Home Delivery

Available in specific areas and typically takes 3–5 business days to arrive.
Please make sure your address is within the home delivery zones covered by our couriers.

 

 Check the PDF below to see if your location qualifies for home delivery.

⚠️ If you select home delivery but your address is outside the eligible zone, the delivery fee will not be refunded. In that case, your order will be redirected to the nearest G.A.P. Akis Express location for pickup.

Delays may occur due to courier issues or external factors beyond our control. Thank you for understanding.

International Shipping

We currently offer international shipping within the European Union in partnership with FedEx.

Estimated delivery time: 5–7 business days after payment is confirmed.

Please note that occasional delays may occur due to customs procedures or external logistical issues beyond our control.

If you're outside the EU and would like to place an order, please contact us  at dirtysocietystreetwear@gmail.com  —we’ll do our best to assist you.

We currently ship to : 

Austria, Belgium, Bulgaria, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden.

Returns & Exchanges

At Dirty Society, every item goes through a detailed quality check before leaving our store. We carefully scan and inspect all products to ensure they are in perfect condition — no damage, no defects. We do not send out faulty items.

If you're not completely satisfied with your purchase, you may return items within 15 days of receiving your order.

Please note that cash refunds are not available.

 

Instead, you may:

Exchange the item for another product of equal or greater value, or receive a voucher valid for 40 days from the date of issue.

The return shipping cost is the responsibility of the customer.

Returns within Cyprus can be done in two ways:

  • Bring the item directly to our physical store at: Tseriou Avenue 197, Strovolos 2045, Nicosia, Cyprus

  • Send the package at the same G.A.P Akis Express store from which your order was originally shipped. You will find this location information on the shipping label or receipt. Please make sure to keep the tracking number for follow-up purposes.

For international orders (outside Cyprus):
Use the FedEx return slip included in your original package, which follows FedEx return guidelines. The return cost is the customer's responsibility.

 

All returned items must pass inspection before an exchange or voucher is approved.

Items must be:

  • Unworn and unused

  • With all original tags attached

  • Free of any signs of wear, damage, stains, perfume, or washing

If the product does not meet these conditions, we reserve the right to reject the return.

Order Cancellations

Please note that we do not accept order cancellations once payment has been completed and the order is confirmed.  We recommend double-checking your cart and delivery details before finalizing your purchase.

Need Help?

If you have questions about your order, shipping, or returns, feel free to reach out to us at dirtysocietystreetwear@gmail.com

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